RESERVATIONS AND CANCELLATIONS
A 20% deposit is required at the time of booking with the balance to be paid before the tour begins. For last minute reservations conditions will change.
After receiving your final itinerary and cost of the trip from our safari consultants, a deposit of 20% of the total tour cost will be required for reservations, and balance can be paid upon your arrival in Arusha at our main office located on Goliondoi Road, in cash, traveller cheques (we welcome Visa and MasterCard Credit Cards but with a surcharge of 5%) alternatively you can wire full amount into our Bank account prior to date of service.
To Secure your booking via a Secure Credit Card transaction, please kindly send us :
YOUR FULL NAME AS ON CARD
CREDIT CARD NUMBER
OR YOU CAN PAY BY A BANK TRANSFER AS PER THE DETAILS BELOW :
OUR BANK DETAILS ARE AS FOLLOWS, please note: ALL BANK CHARGES TO BE PAID BY SENDER :-
THE NATIONAL BANK OF COMMERCE
HEAD OFFICE DAR ES SALAAM
SWIFT : NLCBTZTX
FOR CREDIT OF :
BOBBY TOURS AND SAFARIS
ACCOUNT NUMBER :- 014105005299
P O Box 3004
Tel. 027 2548662
Fax. 027 2548081
Please send us an email with the attachment of the bank transfer slip or you can send us a fax once you have done the payment on : +255272508176
Prior to tour departure, for cancellations received by us in writing:-
From booking time to 30 days prior :
30% tour cost
29 -15 days prior: 50% tour cost
14 -7 days prior: 75% tour cost
6 days or less prior or no show: 100% tour cost. There are no refunds for unused portions of the program, and refunds will not be made to clients who do not complete the tour for any reason, whatsoever amendments made to the itinerary once paid for, may result in additional costs.
Alterations of tours:
The right is reserved to change any arrangements should conditions so necessitate.
It must be clearly understood that these are adventure safaris and there are certain dangers and risks which are inevitable. Whilst every care is taken for the safety and comfort of our clients, the company accepts no liability for all or any of the following:
* Damage or loss of property of any client, howsoever caused.
* Sickness, infection, injury or death of the clients, howsoever caused.
* Change of itinerary due to road and weather conditions.
* Damages, directly or indirectly, arising out of delays in departure or arrival
including delays occasioned by the missing of road, rail, ship or aircraft connections.
* War, and other likely calamities which may occurs while on the safari.
All the above and other unexpected situations can arise before or during any type of vacation. Such an event might cause you to cut short your vacation or cause your trip to be cancelled all together. Unfortunately, because of the costs incurred by the tour operator, any cancellation after booking incurs financial penalties, up to and including loss of the entire package price. That is why we strongly recommend a Travel Protection Plan offered by Insurance Agency Inc. For one low per-person price, you can buy peace of mind and keep your vacation worry-free. Ask your travel counsel about it at the time of booking.
Bobby Tours And Safarisreserve the following rights:
To alter route in the itinerary should conditions necessitate for the good of the client.
To replace a faulty vehicle and compensate hours lost, by extra safari hours or days.
Vehicles:- Four Wheel drive (4WD), TOYOTA LANDCRUISERS – all safari built.
Maximum number of passengers, 5 per car.
Please note : if you are only 2 persons and you want a private safari, then the tour will be a private tour for just yourselves with the safari driver/guide & 4×4 vehicle only for you.
Payments:- Cash US Dollars, Bank Transfer, Travellers cheques.
The company and its agents act only as agent or agents in all matters relating to tours. The liability carried in its own is governed by the respective laws of the country and all claims.
It is strongly advised that you take out fully comprehensive insurance including death, medical expenses, injury, delays, loss and damage of property. Bobby Tours will not be held responsible for any such claims.
NB: Tickets of medical evacuation rescue are available on request.